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Phyllis is an "American Treasure." She is a Lifetime Encouragement Specialist. She has been called "Dr. Encouragement." Her personal life experiences award her a degree surpassing any degree because of the authenticity with which she lives her life.

Phyllis was raised in Lincoln, Nebraska. Her family consisted of beloved Mom, Dad, Brothers Jim and Don, dog Tippy, horse Champion, cats Tuffy and Tiger and lambs Pam and Penny. The value of "trying" versus "can't" as long as it didn't hurt her or others was taught by her mother. This began Encouragement Factor, a natural fit for her. Being the family, neighborhood and school "Encouragement Cheerleader" as a child, teenager and throughout life had and is a magnificent blessing for her.

Having four terrific (not perfect) children -- two boys and two girls -- is another blessing. On October 6, 1975 crisis, trauma and tragedy occurred. Phyllis' daughter Courtney Brook, then six months old, died a completely unexpected death. This crisis turned Phyllis' life upside down and inside out.

Encouragement Factor was, is and will continue to be one of Phyllis' natural born strengths as God is her solid rock, foundation and source

Each person is created with a unique personality. Personalities are a vital aspect of each person. With the discovery and value of who you are and living a strengthful responsive life one is Encouraged to live and be alive rather than only exist and survive.

Phyllis is a certified Grief Counselor, Senior Advisor and Personality Coach. She is also an Advanced Group Facilitator, Consultant, Speaker and Writer.

Phyllis' Professional Affliations include:

  • Carondolet Management Institute/American Academy of Bereavement
  • Certified Senior Advisor
  • National Speaker Association, San Diego, CA
  • Fallbrook Chamber of Commerce, Ambassador Chairperson
  • Fallbrook Fire Safety Council
  • National Association of Female Executives
  • Fallbrook Citizens Crime Prevention/Neighborhood Rehab Advisory Team
  • Former Co-Trainer, Good Grief Crisis Intervention Team, Department of Education, Riverside, CA

Phyllis has been and is a Professional Volunteer. Her past affiliations include:

  • PTA President, Fallbrook La Paloma, Fallbrook Maie Ellis, Fallbrook Potter Jr. High School
  • President for two church women's groups
  • Fallbrook Youth Baseball
  • Fallbrook Soccer League Board Member and Coach
  • Fallbrook Boy's and Girl's Club, Girl's Basketball Coach
  • Fallbrook Pop Warner, Cheer Coach


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